fraudulent business practices - I accepted a ride at one rate and was over charged by more than double. This should be illegal. I contacted support and they relayed "if you don't accept in 10 seconds the price will change". I booked immediately after the price was advertised, not after 10 seconds. After booking I got marched with a driver 20 minutes away, then rematched to a new driver 3 minutes away. It looks like they rebooked me at the new higher rate. Horrible business practice. Fraudulent.
Information
- Developer
- Lyft, Inc.
- Publisher Country
- US
- Country Release Date
- 2012-08-28
- Categories
- Maps & Navigation
- Country / Regions
- US
- Developer Website
- Visit website
- Support URL
- Get support
- Content Rating
- Everyone
About this app
Get where you’re going with Lyft.
Whether you’re catching a flight, going out for the night, commuting to the office, or running errands in a rush, the Lyft app offers you multiple ways to get there.
EASY TO USE
Enter your destination. See your route and ride cost up front. Choose Priority Pickup to get going quick. Boom. Done. Simple
CHOOSE YOUR WHEELS
Choose from Wait & Save, Priority Pickup, Bikes & Scooters, Lyft XL, Lyft Lux, Transit, or even Rentals.
AFFORDABLE RIDES
Our Wait & Save option helps you get around for less. And you can find the fastest public transit routes, too.
* Lyft ride types may vary by region. Check the app to see what is available in your city.
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Prices vary based on market condition.
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Download Lyft
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Ratings
Featured reviews
I don't know if it's the area I live in or what, but I have had multiple terrible experiences with this app. One was during a large concert and I thought, okay, they were just overwhelmed, but just now on a normal Saturday morning, I watched my driver drive right past me without even thinking of stopping and it was taking forever to find a new driver. Even when working well, wait times are very long even at the priciest option. Quicker and easier to bother friends for a ride.
Don't bother trying to get a "wait and save", just wait for the fees to change yourself as it has a good chance of being ignored by drivers that are supposedly 4-6 minutes away. Don't spend the extra for price lock, it just deters drivers. I just spent over 2 hours for a "45 minute wait" that never even got picked up. Then they'll try to charge you a cancellation fee when you decide to finally give up. No support, just revolving FAQ bs. 2 stars only because most of the drivers are great.
Screenshots
