Our food didn't show up but we were charged. Customer service was difficult to reach. I submitted a ticket through the app, which was pending until it disappeared without explanation. I called customer support who said they can't help me unless they call me back in 15 minutes, which of course, they never did. Eventually I did get an email from them telling me to resolve it through the restaurant directly. Had words for them. Did get the money back. Lesson: pay with cash when ordering food.
Grab - Taxi & Food Delivery
Grab Holdings
- 4.8
- 15.95M+ratings
- Everyonecontent rating
- Travel & Localcategory
Information
- Developer
- Grab Holdings
- Publisher Country
- US
- Country Release Date
- 2013-05-30
- Categories
- Travel & Local
- Country / Regions
- US
- Developer Website
- Visit website
- Support URL
- Get support
- Content Rating
- Everyone
About this app
Grab is #1 all-in-one taxi, ride hailing, transport, express grocery shopping and food delivery app in Southeast Asia
🏃In a rush? We’ll get you where you’re going in style. Find a taxi, carpool, or hire a car!
🍔 Satisfy your cravings: order food delivery from your favourite restaurants
🛍️ Had a long day? Save yourself a trip to the store with grocery delivery
💸 No wallet needed: use Grab to pay for shopping across the city
All in one simple, convenient app. Whatever you need, from food delivery to a last-minute taxi, Grab has you covered.
🚕 Taxi, cab, and transport services for any budget (and occasion!) ⭐️
Ride taxis in comfort: Get affordable, upfront fixed rates with JustGrab or GrabTaxi – wherever you’re going.
Discover seamless city travel in the ultimate taxi app for booking a safe and convenient ride whenever you need it. Wherever your heading, Grab makes it easy to get a reliable taxi ride in minutes. Our numerous safety features protect both you and drivers.
Enjoy the flexibility of modern transport by choosing from a range of taxi options, including fast rideshare solutions. Every taxi ride is designed for comfort, efficiency, and peace of mind. Communicate with the drivers seamlessly with Grab’s built-in translation feature.
Carpool like a pro thanks to GrabHitch, with advance bookings and cashless payments… or rideshare in style with a GrabExec limousine ride!
Need extra assistance? Find a more accessible taxi ride with GrabAssist and get picked up by Agency for Integrated Care (AIC) taxi drivers.
Want to be in the driving seat? Hire an affordable luxury car through GrabCar, GrabCar Plus or GrabCar Premium. Ride solo or with your crew.
Travel with friends, family, or even ride with pets! 🐶 Book taxis with bicycle racks, space for furry friends and booster seats for little ones – or minibuses for larger parties. Try GrabCar for Cyclists, GrabPet, GrabFamily or GrabCoach.
🍕 Food delivery to suit every taste 🍟
Get food delivery from your favourite restaurant or mart, delivered straight to your doorstep, with GrabFood.
Using a food delivery app can save you time, offering a variety of cuisines at your fingertips.
Order groceries, healthcare and beauty products, gifts, and more with GrabMart. Put your feet up, and get delivery services within 30 minutes!
Safely send your items anywhere – book affordable, reliable, insured couriers with GrabExpress.
Forgotten a birthday? Save the day with a digital gift card! Give money off Grab taxi rides, food delivery, or groceries, thanks to GrabGift.
💸 Designed for seamless shopping 🛍️
Switch to secure, cashless payments for taxi rides, transport services, food delivery, grocery orders and more with GrabPay. Transaction history is easy to view in-app.
Take out flexible insurance to suit you with GrabInsure. Find a plan that suits you, and sort everything through the Grab app.
Need more time? Pay for Grab delivery orders and online shopping at the end of the month, in one single payment, with PayLater by Grab.
Don’t want to carry your wallet? Set up a pre-paid GrabPay Card and shop at any physical or online shop!
🎁 Earn rewards for using Grab ✨
Order the things you love with Grab, and get points to redeem on awesome deals with GrabRewards. It’s that simple!
Did you know?
You can use the Grab app in 8 countries: Singapore, Indonesia, Malaysia, Thailand, Vietnam, Philippines, Cambodia and Myanmar.
Find out more about us at https://www.grab.com/
Follow us on Facebook (https://www.fb.com/grab), X (https://X.com/grabsg) and Instagram (https://www.instagram.com/grab_sg)
Privacy policy at https://www.grab.com/privacy
Terms of Service: https://grab.com/terms
OSS attributions: http://grb.to/oss-attributions
Ratings
Featured reviews
The app is mostly good. Having to select discounts everytime is annoying but still worth it. my only qualm is when grab automatically puts food items in my cart that I didnt select. good job. you managed to add a product I didnt need so that the restaurant and you can make a quick extra buck. but it costs you 4 stars. remove the jam extra food items I dont want feature!
My order was cancelled after more than 30 minutes, but my card was still charged the whole amount. The Help Centre chat can't address my issue due to automated replies. I tried to call the hotline but it's a wrong number. It's so frustrating that you're so fast in debiting money from a buyer's bank account even before he/she gets the food/product, but when the delivery is cancelled, you're so slow to process the refund/reimbursement or worst, you're out of reach/can't be contacted immediately.
Screenshots
Get Grab - Taxi & Food Delivery
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